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May 6th, 2020 21:00
M17x R4, Drivers/GPU issue
M17x R4 (Late 2012)
i7 3610QM
Nvidia GTX 675M
16GB of DDR3
I bought this laptop at 2012, and I can use it until 2015 because out of nowhere my laptop starting to blue screen, I searched google for all the BSOD problems but none of it can solve mine, I started to think maybe this is not the driver problem maybe this is a hardware problem, but when I search GPU broken looks like mine still look fine so I have no idea how to save this laptop, I just don't want it to sit in the corner, any idea how to fix my problem?
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mattyb3
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May 6th, 2020 21:00
You'll need to share the BSOD error code for more help. It really could be anything without more information.
Try doing a Pre-boot diagnostic. Press F12 while booting to get into the Boot Menu. You can select the Diagnostic from here and it will test all your hardware. The memory checks are at the end and take take a little while to complete. It doesn't always pick up a fault but it could help.
It could just be a glitch with Windows. You could try reinstalling Windows using the Microsoft Media Creation Tool.
DELL-Cares
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May 7th, 2020 15:00
We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.