M17x R4, beeps 5 times and no startup

Question

Okay...so I need help! Single mother if 3 I bought a used Alienware Dell desktop all I know is motherboard model says “GA31N”. I bought second hand I forgot the log in pin, so I pressed shift on keyboard then hit power button in desktop to restart computer then ALL OF A SUDDEN IT STARTED TO BEEP a 5 beep signal code!

please help! I have no idea what to do! I am already...

Mary G · Accepted Answer

Easy fix-- replace the $2 cmos coin cell battery.  5 beeps =CMOS battery failure Directions in service manual

lish_kym143 · Answer

Help! I tried to reset my computer because I forgot the pin to windows and as soon as I did my alienware computer immediately started beeping 5 time the stops then 5 more beeps then stops shortly and so on. WHAT DO I DO!! I just bought this from a friend and I’m so lost with computers!!!! Please help someone, a single mother of three and a total amateur when it comes to technology, please tell me someone can help. I believe I have the M17 alienware built 2012. Thank you anyone for the help!

ejn63 · Answer

Replace the CMOS (coin-cell) battery. service manual

mattyb3 · Answer

There is a disc shaped battery with a wire that connects to the motherboard. This is the CMOS battery. You may need to replace this. You can try restarting a few times and it may start working but they do fail on older machines if they have been sitting around unused for a long period.

lish_kym143 · Answer

Thank you so muc’. Hopefully i don’t screw ur up ;-((

lish_kym143 · Answer

Yay thank you thank you!

NNS Max · Answer

I have also been having this issue but replacing the CMOS battery did not fix it. I get 5 beeps and my M17xR4 won't boot. I was able to boot last night but this morning it gets the same problem again.

Ailenware M17Xr4 · Answer

to nns max: spam the f2 when starting, it should go to windows 7 (for my case) starting.

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M17x R4, beeps 5 times and no startup

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