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August 10th, 2019 03:00

My alienware command center isn't complete

I have the ( library - fusion ) . I don't have the ( fx ). My keyboard back light doesn't work . What should I do ?

4 Operator

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6.2K Posts

August 10th, 2019 04:00

Welcome to the Dell Community  @mohamed123 

To better assist you, we would need the exact model number of your laptop/desktop???

Identify your Dell:

https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563

Best regards,

U2

PLEASE DO NOT POST ANY SERVICE TAGS!!!

2 Posts

August 10th, 2019 08:00

Try to delete the command center from your computer, then go to the Dell website, and click on support, then type in your service tag that is on the back of your laptop. Click on drivers and download the command center driver, then install it.

3 Apprentice

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4.4K Posts

August 13th, 2019 18:00

Hi,

Alienware Eimy again

Did you get a chance to try the steps I sent you in regards to the Alienware Command Center issue?

Please let me know if you still need help.

Have a nice day!

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