Please, remove the forced 3rd Party AlienFX Lights.

Question

I understand you guys want to be innovative, but having a forced feature involving keyboard lights is not good. Paladins is a game I used to play before I got my M17. But because of the forced lights FX, I had to stop playing because it was bothering my eyes. I shouldn't have to spend another $700 plus to buy a different brand of a laptop, just to avoid a forced FX light feature. It has gotten really annoying.Along with this, each time I have tried to play Paladins, the FX feature glitches and won't return to my custom settings. Shutting down and restarting doesn't work, I have to completely uninstall the command center and reinstall, then customize all my settings again. I shouldn't have to do that. Like I said, I get trying to be innovative, but you risk someone returning their laptop/switching to another brand, all because of a forced setting. Some people are light sensitive to certain colors and unless Alienware is a brand where it's 'Lol, nah you gotta have perfect vision for us lol, we don't play that here', then sure, sounds lit. But otherwise, please remove it.

HellsDisciples · Answer

Most games I play, have a setting in the options to enable or disable. try that

Zaladin · Answer

All the games that have the feature I have installed, have it forced and doesn't have a off feature for it.

Salan56 · Answer

Right click alienware command center icon and uncheck the 'Allow 3rd party access' option. I had the issue with KCD where it would completely turn off my backlighting for my keyboard.

Hostels · Answer

Hi. I dont have any icon of alienware command center. How to turn on it?

Zaladin · Answer

They removed that option

Lyssabet · Answer

Hi,

I don't know if this is still relevant for you or not, but in Alienware Command Center version 5.2.63.0 you can go to Settings (top right menu bar)->Misc.->Disable AlienFX API. While I don't have Paladins, I do have Lord of the Rings Online, and choosing this option fixed the issue of LOtRO overriding my FX settings. If you have an earlier version of ACC and that isn't an option, you can try upgrading and see if that fixes it.

Hope it helps,

Lyss

DustyMuppetts · Answer

Thank you so much

Alienware

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