USB awake m15R3 closed lid

Question

This feature does not work on my laptop when going to sleep with the lid closed. It does work with the lid open. This feature worked on my AW15R1. Not sure why a typical use case feature was decided to be cut since the AW15R2. I don't get any useful help from Customer Support. They just say that is the way it is. So just a heads up if you were thinking of using that feature in your daily workflow. Here is a link which confirms it does not work and will not work. Such a shame. It is a great feature. Is it really that hard to implement? https://www.dell.com/support/kbdoc/en-us/000182921/the-usb-wake-features-does-not-work-on-alienware-notebooks-when-the-lid-is-closed

Mary G · Answer

Might have something to do with the high heat that today's laptops generate. Maybe it's a safety feature.

Alienware

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