1 Message
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2083
July 17th, 2021 10:00
x15 R1, will not update Nvidia drivers
I have tired to update drives on my new x15 r1 and it looks like its stuck on 462.46
error I am getting is as follows.
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1 Message
0
2083
July 17th, 2021 10:00
I have tired to update drives on my new x15 r1 and it looks like its stuck on 462.46
error I am getting is as follows.
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crimsom
7 Technologist
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6.1K Posts
1
July 17th, 2021 10:00
Hi @jem02186 welcome to this user to user discussion forum. This is not Dell Support.
Please try Intel® Driver & Support Assistant which will automatically identify your products and get driver and software updates for most of your hardware.
Support for Alienware x15 R1 Drivers & Downloads has NVIDIA GeForce RTX Series Graphics Driver version 27.21.14.6246 update.
Please click on Kudos to say thank you for response from user that is not employed by Dell. Please share an update on progress, so that other users derive benefit from your experience. Thank you.
Mary G
4 Operator
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20.1K Posts
1
July 17th, 2021 10:00
You cannot install Nvidia's drivers on a laptop. Dell customizes all laptop drivers including other manufacturers' to work on the Dell motherboard. Laptop Drivers almost never get updated but if they ever do, the updates must come from Dell. Reinstall your original drivers.
Nvidia drivers are for desktops with Nvidia video cards.
PsychoG33K
19 Posts
0
July 21st, 2021 16:00
That is usually not the case on the gaming laptops and Nvidia drivers because they need frequent updates and as you said, 'Laptop Drivers almost never get updated'.
I'm currently running 471.11 on my X17 R1
thecqzzz
1 Message
0
July 23rd, 2021 18:00
Hi,
I have the same issue with my x15 r1. So I assume that we do not have access to the latest Nvidia drivers with x15?