m15 R1, RTX 2070, external display issues

Question

Hello all! I have been having this wired issue lately with my m15 R1 with the RTX 2070. I primarily use an external monitor over mini DP. About a week ago, usually while gaming, the internal display would decide it wants to take over and disconnect my external monitor. I can do the win+P and bring it back, but it will just do it again a minute or two later. It usually takes about 5-10 minutes for it to do it the first time. So decided to run it in extended mode so i could watch my temps and see if they were getting high, and discovered something else. 1: It still acts funky, the internal display will disconnect, and reconnect, but not totally take over but still causes my game to hang while it does it's t hing. 2: Overall video performance is actually better with it in extended mode! Not just in games, but using windows in general. Windows move across the screen very smoothly without tearing or jitter, very weird. I think it might have just been something i got used to. Anyway, my temps are just fine. I even created a more aggressive fan curve and nothing seems to go beyond 150F. I keep my office pretty cool so i'm sure that helps. AW m15 R1 RTX 2070, Win 10 Pro, Acer B286HK running 4K (not gaming) over Mini DP. Everything is up-to-date. I keep a clean install of windows, all software is legit and really only use this thing a few times a week so far. Any input is greatly appreciated. Thanks!

MDalvik · Answer

Hello sp00nix,

Is there any luck? I'm using the same model and suddenly experencied similar problem. The problem is actually even worse as blue screen is observed frequently. After lots of methods have been tried, now the blue screen won't show up, but the external monitor can't be detected any longer.

MDalvik · Answer

I had the exactly same issue. Any luck? Is this a problem of m15, 2070 or Windows 10?

Alienware

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