When I click on the link you gave for Dell batteries, it asks if I want to change to the UK site and when I click yes, it takes me to the Alienware homepage. The link I went to which only supplies adapters is here . I'm not sure if there is somewhere else on the UK Dell site I can find a battery for my laptop?
Go to the profile page of Dell-Cares and click on Send this user a private message. Ask how you can buy a battery from Dell in the UK.
Be wary of other sources, as many supposed genuine Dell batteries may be "refurbished" by someone else (not Dell or approved supplier) by replacing the internal cells, or outright counterfeits. Such batteries might work, or might not, or might fail before long. They could also damage your laptop. If you buy such a battery, make sure to choose a vendor that has a good return/refund policy.
Three and a half years is a long time for a modern laptop battery. Your capacity seems okay, though, but you should be alert for any signs of swelling, which can often first be noticed as a slight bump in the palmrest or issues with the touchpad.
You can also run Dell Diagnostics: Immediately after pressing the power button to turn on the laptop (or after clicking the Reboot command), press and hold F12 to enter the One Time Boot Menu, select Diagnostics and press Enter. The Dell Diagnostics will test major hardware components. Choose to run the extended tests.
The diagnostics said my battery health is excellent, I don't know if this rules out swelling or not? I should have been more specific about my touchpad. My problem with it is that right clicking is impossible and left clicking is very difficult.
Thanks for the reply. When I click on the link you gave for Dell batteries, it asks if I want to change to the UK site and when I click yes, it takes me to the Alienware homepage. The link I went to which only supplies adapters is here . I'm not sure if there is somewhere else on the UK Dell site I can find a battery for my laptop?
Worryingly, it has been difficult to use the trackpad for a while now, which did not bother me that much as I hardly ever use it. However what you said makes me think my battery might have swelled. I just checked and the parts people do ship to the UK, but they charge about $100 to do so. I also don't know if I'd be liable for any shipping taxes on top of that. I'll go and run the diagnostics now.
I've just sent a PM to the profile you suggested and will e-mail Parts People. Not the news I was hoping for as you seem to think me battery needs replacing and some web searching has led me to the same conclusion.
filbert
4 Operator
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1.8K Posts
1
March 2nd, 2023 16:00
Go to the profile page of Dell-Cares and click on Send this user a private message. Ask how you can buy a battery from Dell in the UK.
You might e-mail Parts-People to ask them. I vaguely recall someone saying that Parts-People had a European depot or retailer.
filbert
4 Operator
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1.8K Posts
1
March 2nd, 2023 13:00
Dell still sells batteries for the M15.
If Dell doesn't have it, the next most reliable place is Parts-People, which has genuine Dell batteries for the M15 in stock. You could contact them to ask if they ship batteries to UK.
Be wary of other sources, as many supposed genuine Dell batteries may be "refurbished" by someone else (not Dell or approved supplier) by replacing the internal cells, or outright counterfeits. Such batteries might work, or might not, or might fail before long. They could also damage your laptop. If you buy such a battery, make sure to choose a vendor that has a good return/refund policy.
Three and a half years is a long time for a modern laptop battery. Your capacity seems okay, though, but you should be alert for any signs of swelling, which can often first be noticed as a slight bump in the palmrest or issues with the touchpad.
You can also run Dell Diagnostics:
Immediately after pressing the power button to turn on the laptop (or after clicking the Reboot command), press and hold F12 to enter the One Time Boot Menu, select Diagnostics and press Enter. The Dell Diagnostics will test major hardware components. Choose to run the extended tests.
Rhapsody
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10 Posts
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March 2nd, 2023 14:00
The diagnostics said my battery health is excellent, I don't know if this rules out swelling or not? I should have been more specific about my touchpad. My problem with it is that right clicking is impossible and left clicking is very difficult.
Rhapsody
1 Rookie
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10 Posts
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March 2nd, 2023 14:00
Thanks for the reply. When I click on the link you gave for Dell batteries, it asks if I want to change to the UK site and when I click yes, it takes me to the Alienware homepage. The link I went to which only supplies adapters is here . I'm not sure if there is somewhere else on the UK Dell site I can find a battery for my laptop?
Worryingly, it has been difficult to use the trackpad for a while now, which did not bother me that much as I hardly ever use it. However what you said makes me think my battery might have swelled. I just checked and the parts people do ship to the UK, but they charge about $100 to do so. I also don't know if I'd be liable for any shipping taxes on top of that. I'll go and run the diagnostics now.
Rhapsody
1 Rookie
•
10 Posts
0
March 2nd, 2023 17:00
I've just sent a PM to the profile you suggested and will e-mail Parts People. Not the news I was hoping for as you seem to think me battery needs replacing and some web searching has led me to the same conclusion.