1: Yeah, the power setting. I wrongly thought fan spead "performance," was the fastest thermal setting instead of using, "full speed," so I was indeed throttling power to the cpu costing me a few fps.
2: My M15 R2 is not Gsync on the monitor and all graphics data is passed via the i7 cpu integrated grahics before making it onto the screen. This causes a small bottle neck of a few fps. When I output directly via HDMI or Diplay Port this goes from the graphics card directly onto the screen with no cpu integrated graphic bottle neck.
The 4K TV is likely greater than 60hz refresh yes? (newest are 120 hz or greater) and it’s able to keep up with a higher frame rate than the laptop screen. Newest Alienware Area 51 m 4Kscreens are only 60 hz ... they are not TVs.
Hi @PaulCathcart you could be experiencing power and frame rate throttling. The m15 has a Hybrid Power Design and requires both the ac mains and the battery power to run power hungry, demanding games. There are instances when this is not enough power and the battery charge keeps reducing, such that your m15 will refuse to run the game. Check that your m15 has the most powerful main battery installed and that it can retain a 100% charge. Check the ac charger power rating and if unsufficient, get a more powerful charger.
PaulCathcart
2 Posts
0
October 23rd, 2020 04:00
Thank you so much for reapsonding.
It turns out to be a factor of two things.
1: Yeah, the power setting. I wrongly thought fan spead "performance," was the fastest thermal setting instead of using, "full speed," so I was indeed throttling power to the cpu costing me a few fps.
2: My M15 R2 is not Gsync on the monitor and all graphics data is passed via the i7 cpu integrated grahics before making it onto the screen. This causes a small bottle neck of a few fps. When I output directly via HDMI or Diplay Port this goes from the graphics card directly onto the screen with no cpu integrated graphic bottle neck.
Thanks again for your reply.
Paul
Judethecat
1 Message
0
October 20th, 2020 18:00
The 4K TV is likely greater than 60hz refresh yes? (newest are 120 hz or greater) and it’s able to keep up with a higher frame rate than the laptop screen. Newest Alienware Area 51 m 4Kscreens are only 60 hz ... they are not TVs.
crimsom
7 Technologist
•
6.1K Posts
1
October 22nd, 2020 12:00
Hi @PaulCathcart you could be experiencing power and frame rate throttling. The m15 has a Hybrid Power Design and requires both the ac mains and the battery power to run power hungry, demanding games. There are instances when this is not enough power and the battery charge keeps reducing, such that your m15 will refuse to run the game. Check that your m15 has the most powerful main battery installed and that it can retain a 100% charge. Check the ac charger power rating and if unsufficient, get a more powerful charger.