7 Technologist

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6.1K Posts

September 9th, 2020 08:00

Hi @TheLoserIsOp  

1. If your AWCC is fully functional, do not update. 

2. If you do not need the AWCC (and OC Controls) and it is unstable, delete this troublesome optional application. 

3. If you really want AWCC on your computer, then try the following:- 

3a. Download the free Revo Uninstaller and use with Advanced scanning mode setting. Run Revo Uninstaller to see if AWCC (and OC Controls) is listed. If yes, uninstall your AWCC, press Scan and when prompted select and delete all files, you might get a second prompt to select and delete more files, then restart. You have now removed everything associated with the AWCC. (Repeat to uninstall OC Controls)  After restart, you can clean install the AWCC, as if for the first time. 

3b. If the most recent AWCC does not work, install an earlier version. You can get the earlier version by opening your Service Tag Support's page, get AWCC driver information > view full driver details > scroll down and click on Version to select from list of earlier versions. 

3c. Then install the most recent OC Controls so that AWCC Fusion tab works. 

3d. Do not be surprised if AWCC FX tab does not work. (The install AWCC update application requires more work.) 

October 10th, 2020 23:00

is the issue resolved @TheLoserIsOp ?, because I just got my m15 r3 yesterday and I says the same, please help!

1 Rookie

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23 Posts

November 25th, 2020 18:00

Unfortunately, this will be an ongoing issue. AWCC + OC Application do not work well together, especially after any Windows or BIOS update. This is a software issue, not hardware. The workaround is to uninstall AWCC and Microsoft Visual+. Restart your computer, and then download AWCC through the Microsoft Store. AWCC will be fully functional, but after every restart/shutdown, you will get a notification "Service Running Required" and UAC will pop up asking you to allow. This will be done every time if you want AWCC working.

1 Rookie

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11 Posts

November 25th, 2020 21:00

This happened to me. I ended up installing an older version and somehow it started working again

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