* Click Windows icon * Click Intel Graphics Control Panel * Click Power * Under "On Battery", change Panel Self-Refresh to Disabled * Click Apply * Click "Plugged In", if listed change Panel Self-Refresh to Disabled * Click Apply * Close the Intel Graphics Control Panel and retest
Hi @TechMeisterP from your description a tile in your screen's panel has a manufacturing fault. This hardware fault cannot be fixed and will get worse. If within 30 days of invoice, you should reject your m15 R3 and request a new replacement or a full refund.
ThomasAAT
2 Intern
•
393 Posts
0
January 1st, 2021 06:00
Sounds like a driver problem.
Make sure you have the newest graphic drivers provided to your system on Dell's website.
DELL-Chris M
Community Manager
•
56.9K Posts
0
March 11th, 2021 08:00
* Click Windows icon
* Click Intel Graphics Control Panel
* Click Power
* Under "On Battery", change Panel Self-Refresh to Disabled
* Click Apply
* Click "Plugged In", if listed change Panel Self-Refresh to Disabled
* Click Apply
* Close the Intel Graphics Control Panel and retest
crimsom
7 Technologist
•
6.1K Posts
0
March 11th, 2021 13:00
Hi @TechMeisterP from your description a tile in your screen's panel has a manufacturing fault. This hardware fault cannot be fixed and will get worse. If within 30 days of invoice, you should reject your m15 R3 and request a new replacement or a full refund.