6 Posts
0
1137
May 12th, 2021 13:00
m15 R4, reset, AWCC doesn't show my model?
Although my AWCC run smoothly. and it detects that I'm using an M15 R4 it seems the model pic of it disappear. I don't know.. maybe a minor issue but I kind of miss it. I use is as a preview when I'm editing my lights and FX. Could anyone help?? thanks
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Jerpz
6 Posts
0
June 5th, 2021 10:00
Just an update.. I Uninstalled the latest version using Revo Uninstaller.. then installed the older version. Did reinstall the latest OC control which works fine with the older version of the AWCC. Shout out to the support team who helped me fix the issue. Dell support is the best.
Need to revert to the older version of The AWCC the 5.2.106.0
That's it
crimsom
9 Technologist
•
6.1K Posts
1
May 12th, 2021 15:00
Hi @Jerpz seems that install of AWCC did not fully load, revisit the downloaded AWCC update and run as administrator. Because AWCC already installed, a different window appears. Select repair AWCC, wait for AWCC installed successful notification to appear, and then Restart (not Shut Down). AWCC FX repair should reinstate image of laptop.
Jerpz
6 Posts
0
May 12th, 2021 20:00
Hi,
I went to the control panel and repair the installed AWCC, restarted my PC. set is an administrator but still its the same. Thanks for the prompt reply though.
crimsom
9 Technologist
•
6.1K Posts
1
May 12th, 2021 22:00
Hi @Jerpz Use AWCC update file saved in your download folder to repair AWCC FX.
crimsom
9 Technologist
•
6.1K Posts
0
June 5th, 2021 10:00
The Revo Uninstaller post is in the "Alienware command center update is breaking it" thread.