Unsolved
2 Posts
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156
November 22nd, 2022 12:00
m15 R5, erratic LCD issue
Alienware m15 Ryzen Edition R5
Turned on my computer this morning and the LCD was blank, the computer was on, I hard reset it. It said Windows failed to load. I continued, eventually the LCD started tearing up horizontally.
I updated the GPU drivers, reset, and while it was resetting, it was still doing the same thing.
Upon resetting it seemed to work fine.
I left a game running, and when I got back home the screen was tearing up as usual. I was able to stream the game to another computer, it looked just fine.
Video of the display issue:
https://drive.google.com/file/d/1e5meAsbngD-L4Q4nlBZtx2r9FXwhyyfY/view
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DELL-Chris M
Community Manager
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56.9K Posts
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232.1K Points
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November 22nd, 2022 12:00
To receive assistance from Dell support agents, click the "Get help now" icon on the right. Share with them the private computer Service Tag and the result of the LCD BIST (Built-in Self Test).
John harper
2 Intern
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346 Posts
0
December 1st, 2022 23:00
Flashing indicator light (Apple screens)
The screen doesn't display anything.
The image appears and then disappears, the power indicator is still on.
The screen is dead.
See a picture but no lighting.
Dim backlight.
Sometimes the screen turns off.
White screen with no picture.
Regards,
John