Hi @mwc106 welcome to this free user-to-user Alienware laptop discussion forum.
If Alienware m15 R7 purchased with Dell warranty, please click on Contact Technical Support and request online session so that Dell diagnostic applications can be used to fix software problem or instigate replacement parts. Please click on @DELL-Cares to send Private Message requesting assistance.
crimsom
7 Technologist
•
6.1K Posts
0
April 17th, 2023 02:00
Hi @mwc106 welcome to this free user-to-user Alienware laptop discussion forum.
If Alienware m15 R7 purchased with Dell warranty, please click on Contact Technical Support and request online session so that Dell diagnostic applications can be used to fix software problem or instigate replacement parts. Please click on @DELL-Cares to send Private Message requesting assistance.
Please go to Troubleshooting Sound Problems on your Alienware Systems | Dell US, and open Microphone not recording or low recording volume.