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1 Copper

m15, is dead

Dear all,

Hope you are doing great.

As the subject of this message says, my Alienware m15 (3 months old) is dead. Yesterday, after a normal daily usage I turned off the laptop and today when trying to turn it on, it simply didn't do anything. Now I cannot start the laptop (check the following video: here ). How can this be possible with a 3-month-old laptop which is supposed to be a premium quality brand laptop? This is not acceptable.

What the <profane> is the problem? I never suspected any bad behavior since I'm using it. Anyone with a similar problem?

 

Thanks in advance.

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3 Replies
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2 Iron

Re: Alienware M15 is dead

3 months? it should be in warranty.

Contact DELL to get suppport.

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1 Copper

Re: Alienware M15 is dead

Yes, only 3 months. Bought it in early July this year.

That is what I am going to do. Just wanted to share with the community before going through the support.

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3 Argentium

Re: Alienware M15 is dead

1) All computers, even Alienwares are manufactured through automation. Guess what.. it happens.

2) Can happen to anything from cars to tv's to PC's.<Profanity removed>.. but thats life.

3) You should have onsite service, so they'll be coming out to you to try and fix it.

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