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February 28th, 2020 12:00
m17 R2, screen issues
Hello!
I recently exchanged a Razer Blade 15 2060 for an Alienware m17 R2 (geek-squad refurbished certified). While playing the games I normally play, WoW and MH World, the screen is consistently stuttering a bit. In comparison the screen on the Blade 15 (which had a slower graphics card) was silky smooth with the 144hz panel. This m17 R2 isn't smooth at all, it feels like its almost back to being 60Hz and it is a 144Hz panel!
I've tried everything from bios updates, Windows updates, Nvidia driver updates and nothing is helping. All the reviews I've read said the screen is amazing and one of the best, but mine sure isn't acting like it. Did I just get a faulty panel?
Thank you for any advice!
Mary G
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February 28th, 2020 13:00
You might have already done this, but make sure the drivers you installed came from Dell. Dell customizes laptop drivers for your exact model and are different from the manufacturers. Get the Nvidia driver from Dell Drivers and Downloads, not Nvidia.