Unsolved
4 Posts
0
1051
April 17th, 2021 13:00
m17 R4, Audio Recon not working
This is a brand new Alienware M17R4 with a RTX3070, 32gb of RAM, and a core i7 running windows 10. For whatever reason, when I enable Audio Recon in the Alienware Control Center, the circle to show the audio position does not show up. I can run the test, but no audio position circle shows up. I have tried uninstalling and reinstalling the audio drivers but that did nothing. I have tried repairing the Alienware Control Center app in windows but that did nothing. I am curious why this just does not work out of the box. I also have a brand new Alienware 510H headset I tried out as well. I tried enabling Audio Recon inside a supported game, but that did nothing either. The circle to show the audio position just does not want to show up. I have installed all the latest BIOS and driver updates too.
shad0vvfax
4 Posts
0
April 18th, 2021 03:00
Yes, the headset driver has been installed.
shad0vvfax
4 Posts
0
April 20th, 2021 17:00
So it turns out the recon circle was in the command center the entire time. It is just hidden for whatever reason. I noticed my cursor change to a hand to move the circle, but it just will not show up. It seems like it is not in the foreground of the test image. I did get it to show up in battlefield 4 though. I guess command center just needs an update.
shad0vvfax
4 Posts
0
April 21st, 2021 11:00
I already tried uninstalling and reinstalling command center suite, to no avail unfortunately.