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17.9K Posts

March 24th, 2023 07:00

Edsteroonee,

To receive assistance from Dell support, they need to verify the warranty status and ownership. Click the "Get help now" icon on the right to start a live chat session. Provide to them the private Service Tag and all of your troubleshooting.

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6 Posts

March 26th, 2023 06:00

Hi Jesse,

My warranty has expired as it's 2 years old. I'm currently considering upgrading to the new M16 4090 but this a deal braker for me so I'm really just trying to figure out if it's a limitation of Alienware models

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