Thank you for your message. I will be glad to assist you with this.
Do you observe any heating issues with the computer? Do you get any blue screen error message by any chance?
Is the fan noise audible from the time you start the computer or only when using the system for longer periods?
What is the BIOS version installed?
Please run a hardware diagnostic by following the video on this link http://bit.ly/2fJuGXB & check if there is an error.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
Alienware-Eimy
3 Apprentice
3 Apprentice
•
4.4K Posts
0
September 25th, 2018 09:00
Hi @msorgen3,
What's your system model and revision?
msorgen3
6 Posts
0
September 25th, 2018 12:00
Inspiron 3847
Service Tag
speedstep
9 Legend
9 Legend
•
47K Posts
0
September 27th, 2018 15:00
humming might be the optical drive vibrating
msorgen3
6 Posts
0
September 28th, 2018 04:00
how do you fix the vibrating?
speedstep
9 Legend
9 Legend
•
47K Posts
0
October 4th, 2018 06:00
If you disconnect power from the DVD and the noize stops its definitely vibration.
Take the DVD out of the drive and the motor stops spinning.
Sound then goes silent.
Dell-SreejithR
4 Operator
4 Operator
•
3.4K Posts
0
October 4th, 2018 09:00
Thank you for your message. I will be glad to assist you with this.
Do you observe any heating issues with the computer? Do you get any blue screen error message by any chance?
Is the fan noise audible from the time you start the computer or only when using the system for longer periods?
What is the BIOS version installed?
Please run a hardware diagnostic by following the video on this link http://bit.ly/2fJuGXB & check if there is an error.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
Click here to find the service tag - https://dell.to/2xXUCUW