We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
I resolved the issue on my end. I just disabled the integrated gpu in bios. I have windows 11 which is known for this issue since it so new. I am assuming Since the signal is running through the integrated gpu then the Nvidia gpu that the 2 drivers are interfering with each other and causing video distortions maybe because the drivers for the integrated gpu are just not there yet with windows 11.
DELL-Cares
Moderator
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27.6K Posts
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November 4th, 2021 07:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
jbrotfeld
3 Posts
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November 5th, 2021 11:00
I already have an open case with Alienware support. Thank, you. Waiting to see if someone else here has the same issue.
xDamanx
1 Rookie
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29 Posts
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November 21st, 2021 13:00
I was also seeing this issue. I updated windows and since then i haven't seen it. But i will post a link to what i was seeing.
https://youtu.be/9pUa3OestFA
xDamanx
1 Rookie
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29 Posts
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November 30th, 2021 09:00
I resolved the issue on my end. I just disabled the integrated gpu in bios. I have windows 11 which is known for this issue since it so new. I am assuming Since the signal is running through the integrated gpu then the Nvidia gpu that the 2 drivers are interfering with each other and causing video distortions maybe because the drivers for the integrated gpu are just not there yet with windows 11.
jbrotfeld
3 Posts
0
November 30th, 2021 11:00
Interesting, I had the same issue with Windows 10 before on the previous x15 r1 replacement. What do you think?