The system is overheating and throttling back to save itself. If the system runs acceptably with just the internal panel active, it's likely it cannot handle the high-refresh external monitor -- leaving two options:
1. Use just the internal panel, or
2. Reduce the video settings of whatever game you're playing until you see the throttling reduced or eliminated.
Running a high-refresh external monitor is too heavy a workload for the system -- it just isn't designed to handle that.
Hey ejn63, thanks for the reply and that makes sense!
I was talking to a friend today and he explained that this external monitor is too much for the laptop when I tried to set the monitor resolution to the same as the laptop display (1920 x 1080) that worked fine, but since it's ultrawide, I got the black spaces on the sides =/
I will try to find 2 1080 monitors instead and find a way to connect both in the same mini-display port.
ejn63
10 Elder
•
30.7K Posts
0
May 13th, 2023 13:00
The system is overheating and throttling back to save itself. If the system runs acceptably with just the internal panel active, it's likely it cannot handle the high-refresh external monitor -- leaving two options:
1. Use just the internal panel, or
2. Reduce the video settings of whatever game you're playing until you see the throttling reduced or eliminated.
Running a high-refresh external monitor is too heavy a workload for the system -- it just isn't designed to handle that.
Haliware457
2 Posts
0
May 13th, 2023 16:00
Hey ejn63, thanks for the reply and that makes sense!
I was talking to a friend today and he explained that this external monitor is too much for the laptop when I tried to set the monitor resolution to the same as the laptop display (1920 x 1080) that worked fine, but since it's ultrawide, I got the black spaces on the sides =/
I will try to find 2 1080 monitors instead and find a way to connect both in the same mini-display port.