Unsolved
Community Manager
•
56.9K Posts
•
232.1K Points
2
708
October 3rd, 2022 10:00
x17 R2, error code 2000-0712 while booting
This not a hardware failure. The issue should be corrected by BIOS 1.8.2 or newer. Target release date is October 25, 2022.
Workaround before BIOS 1.8.2 is posted =
* Shutdown
* Power on and press F12 while Alienware is on screen
* Select Diagnostics
* Press Esc key to stop the Quick Test
* Select Advanced Test
* Unselect all
* Only select Video FAN 2 and CPU FAN 2”
* Click Run Test
If Diagnostics shows “All tests passed successfully”, then CPU2 and GPU2 fans are OK and do not have an issue.
DELL-Chris M
#IWork4Dell
FAQ Customer Care, Out of warranty repair, Find your Service Tag, Get a copy of your Dell invoice
0 events found
No Events found!

