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26 Posts
0
1411
Issues installing Avamar Extended retention 2.6 on Media Access Node v7.1.100.145
Hi Team,
I'm installing Avamar Extended retention 2.6 on Media Access Node v7.1.100.145
Following the solve generated procedure when i run the following :
./avamarer-x.x.x-installer.run
after entering requested info an start the script i'm getting the following message :
Error: Error running su root -c
'"/DTO/EMC/avamarer/installers/networker-installer-8.0.3-1.1-installer.run"
--mode unattended --install-license yes' : child process exited abnormally
Press [Enter] to continue :
Can you help as anyone faced same issue installing ?
Paulo_Fraga
26 Posts
1
June 24th, 2015 03:00
Hi Team,
Thank you all for your feedback :
The fix for this issue is :
A) If installation went till end the do :
3. cd /DTO
B) ELSE :
rpm -e ksh-93u-0.10.1.x86_64;
rpm -e netcat-1.10-1005.22.x86_64;
rpm -e man-2.5.2-17.16.x86_64;
rpm -e openmotif-2.3.2-5.1.x86_64;
rpm -e openmotif-libs-2.3.2-5.1.x86_64;
rpm -e libacl-32bit-2.2.47-30.34.29.x86_64;
rpm -e libcap2-32bit-2.11-2.15.x86_64;
rpm -e libpng14-14-1.4.4-2.1.x86_64;
rpm -e groff-1.18.1.1-167.18.61.x86_64;
rpm -e libattr-32bit-2.4.43-1.18.x86_64;
rpm -e glibc-locale-32bit-2.11.1-0.62.1;
After this installation runs fine
pawankumawat
355 Posts
0
June 22nd, 2015 23:00
Hi,
I would recommend to contact EMC support if issue is not resolved.
Regards,
Pawan
kamal.thakor
100 Posts
0
June 22nd, 2015 23:00
have you run umask 022 before running the commands?
Which procedure are you following?
Regards,
Kamal
Paulo_Fraga
26 Posts
0
June 23rd, 2015 01:00
Hi Kamal,
1st Many thanks for your reply.
Yes i have ran umask 022 Task 9 of install procedure :
umask 022
The procedure i am following is :
Select Procedure: Extended Retention Software Implementation Procedure
Select Extended Retention Version: AER 2.6.1 with Avamar 7.1.1
Thanks for your assistance
JBalentine
16 Posts
0
June 23rd, 2015 11:00
You may want to look in the /tmp/ directory for logfiles from the installers and investigate further why the networker installer exited abnormally.