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state Normal,Offline virtual disk AX4
Hi all,
i have a problem with a virtual disk on my "out of support" AX4.
One of my virtual disk has the state Normal,Offline.
No cache dirty condition.
No faulted disk.
The output of:
NaviSECCli -h getlun -owner
is "Current owner: unknown"
Who could help me to solve the problem?
Is there any command to put online the disk or change the state?
thank you
Ale
Vipin VK
812 Posts
0
November 25th, 2013 11:00
Consider moving this discussion to Clariion Support Forum (Actions > Move).
Was there any unexpected power down of the system ?
How did you ensure there is no cache dirty condition ?
sbubba
3 Posts
0
November 27th, 2013 02:00
Yes there was an unexpected power down of the system.
I checked the luncache and the result was:
LUN offline (Cache Dirty Condition): NO
With -clear option a received this warning message:
The LUN does not have LUN cache dirty condition.
I tried also to upgrade the flare (from 02.23.050.5.703 to 02.23.050.5.711)
but the system did not succeed due to an error on disabling cache.
thk
Ale
Vipin VK
812 Posts
0
November 27th, 2013 08:00
From the virtual disk detail in Navisphere express, can you try changing the access path (at the bottom). It may not work as the LUN is unowned.
sbubba
3 Posts
0
November 27th, 2013 11:00
No it doesn't work.
Vipin VK
812 Posts
0
November 27th, 2013 11:00
As I mentioned in my first reply, "Consider moving this discussion to Clariion Support Forum (Actions > Move)".
kelleg
4.5K Posts
0
November 28th, 2013 13:00
A long shot, but can you try to trespass the LUN?
naviseccli -h SPx_IP Address trespass LUN xx (try to each SP IP address)
If that doesn't work, try the "trespass mine" - run this to each SP.
glen
duz1
2 Posts
0
November 28th, 2013 23:00
Hi Glen,
with "..trespass lun xx" (on both SPx) i received an error 0x40008059.
with "..trespass mine" (on SP1) no output
with "..trespass mine" (on SP2) error 0x71408010
with "getlun xx -trespass" on both SPx no output
thank you
Ale
kelleg
4.5K Posts
1
November 29th, 2013 14:00
Looks like the LUN is "unowned" - which normally only occurs when you have a disk fault or cache dirty condition, which you've already checked. Not sure what you can do at this point, probably need to open a case with EMC support.
glen
very1
1 Message
0
February 20th, 2014 19:00
hi sbubba:
do you resolve this proble now....... ? and can you tell me how to resolve it
sibusisotnpa
1 Message
0
January 8th, 2016 00:00
Good Day, Please advice if you managed to resolve this issue. I have a similar problem. All my LUNs are oflline - Cache Dirty - Can't assign.
thank you
umichklewis
1.2K Posts
0
January 8th, 2016 07:00
You're responding to a two-year-old post, which might not get timely visibility. You might want to create a new thread and contact EMC Support, if you have it on this array.
kelleg
4.5K Posts
0
January 8th, 2016 08:00
You'll need to open a service request with EMC to fix this issue.
glen