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August 27th, 2022 00:00

SAS Controller in Device Manager showing Error

My Backup Server have 4-port SAS Cable Port  , Today when I connected my Tape Library in my Backup Server , 

"SAS Controller in Device Manager showing Error"  why ??

 

1 Rookie

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427 Posts

August 28th, 2022 04:00

if the sas controller had driver installed it wouldnt appear in other devices

4 Operator

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1.9K Posts

August 28th, 2022 05:00

Ok.... the HBA355e is the one for 15Gen Poweredge like R750/650.

Driver Windows 2019:
https://dl.dell.com/FOLDER07800512M/2/SAS-Non-RAID_Driver_YCHJ6_WN64_2.61.29.02_A02_01.EXE

FW:
https://dl.dell.com/FOLDER07792683M/2/SAS-Non-RAID_Firmware_XVFG9_WN64_17.15.08.00_A01_01.EXE

No.. it will not effect your RAID (H330).

Regards,
Joerg

 

 

9 Posts

August 27th, 2022 01:00

SAS Error.PNG

4 Operator

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1.9K Posts

August 27th, 2022 01:00

With "4-port SAS Cable Port" you mean a break out cable and you have not a 4 port Card? I ask because the "Dell 12Gbps SAS HBA" should be the standard dual port HBA and normaly you need a standard one-to-one cable to connect your devices to that HBA.
Iam not aware of a #PN for a 4 Port Cable.  I have seen such a cable in an HPE environment.

Regards,
Joerg

4 Operator

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1.9K Posts

August 27th, 2022 01:00

You see a error within Dell Storage Manger (for Compellent) or within the Windows OS? Do you have connected a Compellent SAN and your Tape to your Poweredge Server?

Note: In the past, with the old 6Gbit SAS HBA as soon as you have a Tape/Library connected no other devcies where supportet/allowed.  Not sure about the new 12G four port HBA.

You may post in the wrong forum section. If possible send a screenshot.

Regards,
Joerg

9 Posts

August 28th, 2022 04:00

Hello 3 Zinc

Could you please suggest driver for for my Dell R740 Server Windows 2019 ,  I was looking for it but couldn't find. what type of driver RAID or NON-RAID ???

 

4 Operator

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1.9K Posts

August 28th, 2022 05:00

You should describe or send a foto of your SAS HBA.  The already installed Dual Port 12G SAS HBA is the right one for a 14Gen. Server.

If you have installed  OMSA or a iDRAC Enterprise you can take a look into the HW Inventory to identify the Card,

9 Posts

August 28th, 2022 05:00

@Origin3k  

Yeah I checked in IDRAC there are two adapters

mdzaid98_0-1661689211925.png

Dell HBA355e Adp is 4-Port for Tape-Library

Dell 12Gbps HBA is 2-Port  for Backup server 

& I also Searched for the driver of Dell HBA355e only

"SAS-Non-RAID_Driver_YCHJ6_WN_2.61.29.02_A02.EXE"  is coming , so that is compatible with my system ??  Do this NON-RAID Driver break RAID Configuration ??

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