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August 11th, 2021 23:00
APO Shipping Tracking Number does not exist
I ordered an XPS 17 last month and the tracking number provided does not register in any system. It says that it was shipped, however I am unable to track it. I spoke with customer care and they said they "promise" it shipped and confirmed also that the tracking number listed is wrong, but cannot help me. I don't know what to do. Anyone have recent issues with this or know a timeline for shipping APO? Thanks in advance.
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ejn63
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August 12th, 2021 03:00
Bear in mind that "shipped" means from the manufacturer: for notebooks, in China or for desktops, China or Mexico.
You won't see the tracking number active until it arrives at a logistics site wherever they're then forwarded to the US Post Office for delivery.
It can take time for international shipping these days.