Cyber Monday Deals are a SCAM

As the owner of several Dell computers, when my son wanted a new laptop for Christmas the first place I went was to the Dell website.  I checked out all of the deals for Cyber Monday, made sure I was at my computer when the deal "hit the market" at 1pm (Central time), placed my order, which was CONFIRMED at 1:11:46.  I print the confirmation, excited about this awesome laptop for my son for Christmas.  I received an email later that day (5:27pm) stating that they needed to confirm my shipping address and to call the toll free number to confirm.  I called IMMEDIATELY and spoke with a nice lady who took the information, said everything was "good to go".  I checked later that day on my order which showed that it indeed was "confirmed" and was being prepared to ship!  Yeah, one step closer.  Then on Friday afternoon at 1:03pm I get an email stating that my order has "Cancelled".  So, I immediately called the toll free number on the email to find out what was going on!  After two hours and thirty minutes of talking to this person and that person and waiting on hold, they tell me "oh, that order cancelled and we can no longer offer you that promotional deal"  of course, they can not tell me why it cancelled, no one seems to know.  So, after one rude customer service rep to supervisor and on and on and on they REFUSE to even give me something comparable at the price I paid for the original.  So, my question is, was it ever available?  If I had an order confirmation and you had one for me since I ordered it, where is it?  Why is it no longer available?  They said they don't have it anymore, um, you had it up until the email I received and then Poof, it vanished?  What the dell?  I don't think they actually honored any of these "cyberMonday doorbuster deals"  I would be willing to bet that every customer who "purchased" one of these, received the same email with the same song and dance.  Had I known that I would have ordered one of the others from another company and saved myself the hassle, and the lies.  While on hold for two and a half hours I found a great deal on an even better system, from another manufacturer and bought it instead.  My dad was right, "if it sounds too good to be true, it must not be true".  Thought I could trust a company like Dell, never again.  Every computer, laptop, tablet etc in my home and my business will NEVER be a Dell again.  Lost a loyal customer today