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February 12th, 2021 02:00
Dell 3551 worst experience
Dear all, Recently I bought seven laptops (Dell 3551 Mobile Workstation) for my development team. From day one we are facing the following major issues with our laptops.
- Extreme heat from the processor
- Fan noise is very high
- Key is ejected from the keyboard
- The camera is not working properly
- USB port/ headset output is not good
- Frequent driver updates
Really felt bad and lost hope in Dell quality. I would have purchased iMac at the same price.
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DELL-Cares
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February 12th, 2021 11:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
RobinWhite
1 Message
1
March 16th, 2021 14:00
Hangs up while shutting down. How does one do a cold boot? I tried alt-ctrl-delete to no avail, the thing won’t shut down...
JoeDreamer
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May 1st, 2021 08:00
You are not the only one.
Because Dell is the only supported vendor for computers at my university, I cannot but help choose this mobile workstation. From the day one, however, I have been suffering from all the problems you describe plus "not being able to sleep at all no matter what", which forces me to shutdown everytime.
This sleep problem on Windows 10 with recent updates seems not limited to this model, by the way, but specific to recent models from Dell due to the innate design decision related with S0/S3 options.
Anyhow, I used to use Dell Inspiron and Precision models long time ago (around 2000s), but my current experience indicates that Dell hasn't been doing homework very well since then.