2 Posts
0
1999
May 19th, 2021 05:00
Dell Rewards Pending for months
I have been having a rather frustrating experience with obtaining Dell rewards owed to me. I have over $140 in "pending" status. I have been calling Dell since the end of March, opened two cases, and have made multiple phone calls. Every time I am promised that the rewards will be available in 3-5 business days but that time period comes and goes with no resolution. I called again today and my request to speak to a supervisor was refused. I have been a loyal Dell customer my entire life and would like to remain that way, but I'm super frustrated with all this red tape. Does anyone have any suggestions on how to release the rewards?
0 events found
No Events found!
Hahamm123
3 Posts
0
October 14th, 2021 23:00
I have the same issue. Pending for month, and submitted a few tickets, but the rewards still pending there. Dell really annoyed me.
DELL-Cares
Moderator
•
27.6K Posts
•
19 Points
0
May 19th, 2021 23:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
DellCustomerJEM
2 Posts
0
June 15th, 2021 03:00
Good morning, I did respond, thank you for reaching out. The day after I posted here my issue was resolved.
DaveWright
1 Message
0
December 18th, 2021 03:00
I also have Rewards that have been pending since October 9th. How do I get them released?
askandy
1 Message
0
February 2nd, 2022 08:00
What is the solution to this ? I have the similar problem. Rewards are pending from 4 months.
bsmith1600
1 Message
0
February 8th, 2022 06:00
I'm having issues with Pending Rewards that have been stuck for months as well.
albertosep
1 Message
0
March 11th, 2022 07:00
The same problem here, rewards are pending for almost two months.