This post is more than 5 years old
4 Posts
0
104038
November 3rd, 2012 16:00
Escalation
After a long, expensive, and fruitless interaction with Dell about a faulty computer,a support request to Dell has now been ignored. Can you suggest a mechanism to unlock this deadlock - is there someone I can make appeal to?
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DELL-Chris M
Community Manager
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56.9K Posts
0
November 4th, 2012 20:00
All,
* Please send your questions/complaints to DELL-Cares via a Private Message
* Click Start a Conversation. They will need the following information -
Email Address:
Name:
Shipping Address:
Phone Number:
Dell Order Number:
Question/Complaint:
capt.mapreader
4 Posts
0
November 5th, 2012 12:00
I appreciate your help Chris.
David
Kamesh156
2 Posts
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December 9th, 2015 14:00
Hi, I have ordered a TV from Dell Site. The order is not moving any where since 20 days. I have beed kinked all around by Dell customer care. I am really frustrated of the Worst customer service of Dell. I sped 10 hours in phone with very very bad ppl who works at dell. My Order no is # . Who would help me out?
Email Address:
Name: Kameshwaran Kumaresan
Shipping Address:
Phone Number:
Dell Order Number:
Complaint: No Response from Dell, Can not reach any one
beamermt79
4 Operator
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2.3K Posts
0
December 9th, 2015 15:00
Hi Kameshwaran. First off due to Terms of Service, you will need to remove your private information including address, phone number, order number and email address. Next you will want to find Dell-Lorna and send her a message regarding your problem and see if she is able to help you.