How do I register an Alienware Monitor?

Question

Bought the AW3420DW from Amazon directly. Trying to get a status of my warranty, since I was told that If I bought from Amazon directly, my monitor would have a warranty on it. However, when trying to register for my monitor, I can't use the 'Detect your product' feature because I'm don't use a dell PC/Laptop. I bought the monitor as a stand alone. Per Dell's instruction, 'Begin registration by selecting Detect Your Product. If you are unable to use product detection, please use the Ownership Transfer form to submit your registration.' So I click on Ownership Transfer and its asking for me Previous Owner's Detail, which I do not have, since I bought it brand new from Amazon.com LLC. I Put 'Amazon' as First and last name, few days later, I got an email saying my warranty and ownership transfer is denied. Someone please help, if I bought from Amazon, am I not entitled to the warranties? Thank You.

vqnguyen · Answer

Can someone please help me? Thanks.

MasterWumbo · Answer

You can go to this page, and enter your service tag manually, it will then provide you with information on your device including warranty

Customer Care

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