9 Legend

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47K Posts

April 10th, 2015 09:00

Did you start here?

http://www.dell.com/learn/us/en/6099/campaigns/segmentor-usmpp

 


Chrome stand alone fixes many problems with older browsers etc.

use this installer: Alternate installer for all user accounts »

For Windows 8.1/8/7/Vista/XP 32-bit

Install Chrome and try again.  If its still not working post back.

1 Rookie

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52 Posts

April 10th, 2015 12:00

Yes I did start there and I have solved the access to  Dell military buyers sites. But  I have not resolved  Dell's "Business to Business" site problem. That is the hand off to Dell.com from the  AFFES site.  I have no problem logging into AFFES (the Exchange"  but trying to get to the Dell Specialty store produces this:

Your request to access a B2B Dell Store (catalog) has been denied. This can be cause by using the Browsers Back button

   or your User ID and Password are different then what stored in your B2B Dell Store. Please Re-Punchout to gain access to

   your B2B Dell Store.

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