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August 16th, 2015 09:00

Monitor Support for Windows 10

It's really hard to believe that a monitor that I purchased only 8 months ago is not supported in windows 10.  I can not get the computer to even recognize that there is a DELL monitor even connected.  The dell monitor S2740L is not working as originally purchased.  If Dell does not want to upgrade the required drivers maybe they will offer a refund for the purchase price.  I really can't afford to replace my monitor every 8 months or so because of Dell software issues.

Community Manager

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56.9K Posts

August 16th, 2015 14:00

Regrettably, the Dell policy only allows a refund inside the first 30 days from the invoice date. Per the sticky, Monitor drivers and Windows 10, a dedicated Windows 10 driver should not be required. Even though the Device Manager only states, Generic PnP Monitor, you should still be able to get the prime/native resolution of 1920x1080. What specific computer model? What specific video card? What out ports are the video card?

When purchased, we supported the following operating systems on the S2740L =



The User's Guide also spells this out, page 44 =

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