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August 10th, 2018 11:00

My purchase hasn’t been shipped?

Hello,

I bought an Inspiron 15 5000 and a Dell pen (separate orders) last Saturday and It’s been 6 days and my laptop still says “confirmed” when my pen was delivered yesterday. When I check the order status of my laptop on the website it says that complete order has been shipped even if there’s only a check mark on “confirmed”. Does it usually take a long time for a laptop to be shipped? (First time buying) 

Thanks in advance.

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3.4K Posts

August 10th, 2018 12:00

Thank you for your message. I will be glad to assist you on this.

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the order number, registered name & email address.

 

What is a Dell Service Tag and how do I locate it?

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