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September 30th, 2019 02:00
Order cancellation before shipment
Hello,
I made an order last Friday on the website of Dell Netherlands. Today, Dell Netherlands gives a better discount on the product so I want to cancel the Friday order. I already contacted the Dell Netherlands customer support. But based on my experience, they are so inefficient so I want to double check here that the order is cancelled on time.
The order number is .
Thanks.
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Dell-SreejithR
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September 30th, 2019 07:00
Thank you for your message. I see that the order has been canceled. A refund will be initiated shortly & will be credited to the original mode of payment in 7-10 business days.
I will keep a tab of this & keep you posted with the refund updates.
Dell-SreejithR
6 Operator
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3.4K Posts
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October 4th, 2019 12:00
Hope you are doing fine. The order has been cancelled. The refund been iniitated. We will be temporarily closing this case.
Feel free to reach out to us if you need any further assistance, we will be glad to assist you.