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1 Message
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1812
Why service request closed?
Dear Sir, I have a problem with your local support team. They closed my service request ( Support request ) without any response from DELL support. And I would like to request you an information of product warranty ( ) especially in THAI version. Thank you in advance. M. K.
Dell-Paventhan
14 Posts
0
September 16th, 2019 02:00
Hello There,
Thank you for contacting us, we see that one of our experts had already contacted you and set up expectations, in case if there is any discrepancy do let us know we shall have this passed on to the concerned team.
Regards,
Paventhan M
Dell-Paventhan
14 Posts
0
September 18th, 2019 04:00
Hi There,
We see that our concerned team has been working with you in having service scheduled, we shall proceed to archive this ticket from here, however the current open ticket from our technical support will be driven until it is resolved.
Regards,