Highlighted
1 Copper

mpl asset returns null value ...

Hello,
 
Trying to register my dell XPS on Dell.com I receive this error message:
"MPL Asset returns NULL value and unable to insert service tag."
 
Can you help me to solve this issue?
 
Regards,
Vale
0 Kudos
2 Replies
Highlighted
6 Indium

Re: mpl asset returns null value ...

Was the system purchased from Dell (in the same country as you're registering) or from a third party - and if a third party, was it EBay, Amazon storefront, etc.?

If the former, call Dell support.  If the latter, contact the seller for assistance.

 

0 Kudos
Highlighted
Moderator
Moderator

Re: mpl asset returns null value ...

Thank you for your message. I will be glad to assist you on this

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

 

What is a Dell Service Tag and how do I locate it?


Dell-SreejithR
Social Media Support
#IWork4Dell

0 Kudos