order being canceled apo address

Hi joon82,

Thanks for your inquiry. Please accept my apology for any difficulty you may have been caused while trying to place an order with Dell. I am happy to look into this on your behalf.

Please contact me privately, by clicking on my name in blue and selecting the email icon or Start a Conversation, and providing the following information. I am happy to look into this matter on your behalf.

Name:
Email Address:
Shipping Address:
Phone Number:
Order Number:
Service Tag #:
Country of purchase:
Current country location:
Reason:

Thanks,
Lorna

Does your outlet department ship to APO address?

I was pushed around back and forth and finally got one customer service to me they no longer ship to APO address.

Or do you ship to APO address at all?

Thank you.

Hi Joon82,

Due to export compliance regulations, the Outlet does not ship to APO addresses. Only our Member Purchase Programs are eligible to ship new, not refurbished, systems to APO addresses. Please visit Member Purchase Program for more information and to determine your eligibility for participation.

Thanks,
Lorna