There are methods to recover the superadmin password after a domain password update. Sadly this is something that is server-specific and requires access to the underlying database for Dell Data Protection. If you do not have a ticket open with the Dell Data Security support team, that is the best way to go.
Feel free to DM me if you do have a ticket open, and we can work together to ensure we get you up and running as quickly as possible!
dell-dale p
2 Intern
•
156 Posts
0
March 25th, 2019 11:00
Hi Donna!
It's good to see your name again :)
There are methods to recover the superadmin password after a domain password update. Sadly this is something that is server-specific and requires access to the underlying database for Dell Data Protection. If you do not have a ticket open with the Dell Data Security support team, that is the best way to go.
Feel free to DM me if you do have a ticket open, and we can work together to ensure we get you up and running as quickly as possible!