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omerfsen
Copper

DDP SED drive blocked windows crashed

Hello I have a harddrive that have SED and I have enabled encryption via DDP software that comes with dell. I can authenticate with my user/pass at PBA and I have also *.dat files. So only thing i need is "windows recovery kit"  that was detailed at http://www.dell.com/support/article/us/en/04/SLN293247 to create bootalbe media that contains DELL OPAL SED Recovery Utility. Support unable to deliver so I need to download this

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2 Replies

RE: DDP SED drive blocked windows crashed

Hi omerfsen,

This is available directly through support. if you could direct message me with your email address, i can make a download link for you for these tools.

To get ahold of support, you can call our queues directly at 877.459.7304 Ext. 4310039

-Dale

Dale


L4 Support


Dell Data Security


Need Immediate help? Please call DDP |E Support @ +1.877.459.7304 Ext. 4310039

omerfsen
Copper

RE: DDP SED drive blocked windows crashed

I have sent you my email Dale in my request you to add you as friend

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