Hello I have a harddrive that have SED and I have enabled encryption via DDP software that comes with dell. I can authenticate with my user/pass at PBA and I have also *.dat files. So only thing i need is "windows recovery kit" that was detailed at http://www.dell.com/support/article/us/en/04/SLN293247 to create bootalbe media that contains DELL OPAL SED Recovery Utility. Support unable to deliver so I need to download this
This is available directly through support. if you could direct message me with your email address, i can make a download link for you for these tools.
To get ahold of support, you can call our queues directly at 877.459.7304 Ext. 4310039
Dell Data Security
Need Immediate help? Please call DDP |E Support @ +1.877.459.7304 Ext. 4310039