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32 Posts
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1459
OME 2.3 and Trap Listener
I've noticed that after OME upgrade to version 2.3 SNMP Trap Listener stopped to work. I've check on 2 servers (w2k12r2) and got the same error:
Entry Point Not Foud
The procedure entry point memdup could not be located in the dynamic link library C:\Program Files\Dell\Dell Troubleshooting Tool\SNMPListener.exe
Any idea how to fix it?
thanks
Lukassz
DELL-Shivendra K
685 Posts
0
July 24th, 2017 10:00
Hi Lukassz,
Thanks for the query.
We are aware of this issue and mitigation is in process.
As a workaround, you can repair Dell EMC Troubleshooting Tool from programs and features.
LukaszKU
32 Posts
0
July 25th, 2017 00:00
Repair didn't help. Error still appears.
Lukasz
DELL-Shivendra K
685 Posts
0
July 25th, 2017 02:00
Hi, please uninstall it from programs and features and use the package below to install.
en.community.dell.com/.../20444191
DELL-Shivendra K
685 Posts
0
January 29th, 2018 23:00
Hi,
This problem has been addressed with OpenManage Essentials v2.4. Standalone download for Troubleshooting tool which is part of OME 2.4 release is available here: http://en.community.dell.com/techcenter/systems-management/w/wiki/4172.dell-troubleshooting-tool