0xc000026c (Fatal System Error)

Question

Stop: c000021a (Fatal System Error) The Session Manager Initialization System process terminated unexpectedly with a status of 0xc000026c. (0x00000000 0x00000000).   The system has been shut down.   Another computer problem surfaces! Everytime I start the computer, the Windows XP logo will appear and then this Blue Screen of Death will appear. I searched for solutions to this problem in the Dell forum but found them confusing... -_-;   Are there any suggestions besides reformatting? Thanks alot.   Windows XP SP1 Dimension 2350

ejn63 · Answer

Is Windows updated with all current critical updates?

Do you have current, real-time antivirus and firewall protection?

Have you scanned for and removed all spyware?

If the answer to any of the above is no, it's past time for a thorough security sweep of the system.

ejn63 · Answer

I would bet you're got one or more malware issues.

Ice-blue · Answer

I have installed most of the critical updates Windows Updates provides for my system, except for the update for Microsoft Outlook and Internet Explorer 6 service pack 1 since that causes Windows to close.   I used to have Norton Anti-Virus but it's not a very good program to run in a computer that has 128MB of RAM. I don't have any firewalls but I've scanned for viruses and found none.   I'm not so sure about spyware scanning because I only have adaware and deleted the cookies that showed after the scan..

ejn63 · Answer

Start with the Dell diagnostics on the hard drive to verify that it's not a hardware fault.

Cleaning up malware isn't always easy. Start by installing and updating an antivirus program, and then boot in Safe MOde and do a deep scan. Remove anything that is found - by using the manual removal instructions. Note: if Norton is still installed, and not up to date, remove it BEFORE you install anything else.

Ice-blue · Answer

I'll run the Diagnostics later then since I'm not at home at the moment.   As for the Anti-Virus, I don't have Norton anymore because it's already expired so I wont be able to get any updates from it and I think it contributed to ruining my previous hard drive so I probably wont  install it. I'll try running AVG in safe mode and remove anything it finds.

Ice-blue · Answer

How can I solve it then?

Ice-blue · Answer

Well it wasn't a hardware problem and I was able to get into safe mode where I scanned (didn't find anything) and decided to use system restore. After the system restore process completed, the problem got worse because it started giving me the blue screen error: IRQL_NOT_LESS_OR_EQUAL, safe mode or not. I decided to just reformat the computer.. which was also problematic since the computer kept saying the CD was damaged.

But I managed to reformat and re-install old and new things. ~_~

Locked Topics – Desktops General

0xc000026c (Fatal System Error)

Was this post helpful?