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AndyMyM

3 Posts

29222

November 26th, 2013 15:00

A2010 beep code cause and boot problem

I'm having a problem with mu A2010 XPS ONE system, I get a beep code 1-3-1-1 everytime I start the system before it boots into windows normally, any idea what is causing this? Have tried swapping cpu, ram and HDD.

 I am also having a random issue where the PC wont start until I clear cmos, occurs after a few days, the power light just stays unlit. I'm not sure if this is related to the above beep code.

I did get two errors when running the Dell diagnostics, something about symbios length being wrong and also failing L2 cache pattern test but those errors haven't returned even after running tests 100+ times.

Hopefully someone has an idea what to try next. thanks!

DELL-Ravi Ch

7 Technologist

 • 

7.1K Posts

November 26th, 2013 22:00

Hi AndyMyM,

I would suggest you to update the BIOS on the system and check if issue reoccurs. Please enter your service tag # on the link below, select the operating system, and then download the BIOS from the BIOS section onto the system and install it.

http://dell.to/18r60nI

Also, Rerun the diagnostics again on the system after updating the BIOS.

AndyMyM

3 Posts

November 27th, 2013 02:00

Sorry, should of said I had checked the bios version which was the current release 2.0.6 and had re-flashed it as a precaution.

Thanks

Andrew

speedstep

9 Legend

 • 

47K Posts

November 29th, 2013 08:00

The most common problems that cause beeping sounds are:

    Memory and heat-related failures caused by a build-up of dust in critical cooling areas
    A keyboard key is stuck
    A memory DIMM or hard drive cable is not seated properly
    A component on the motherboard has failed
    A basic computer function was unable to start

1-3-1-1    20h    Test DRAM refresh fail

Beeps Post Code Description of failure
One short beep 0 POST process completed successfully - normal startup
1-1-1-3 02h Verify real mode
1-1-2-1 04h Get CPU type
1-1-2-3 06h Initialize system hardware
1-1-3-1 08h Initialize chipset registers with initial POST values
1-1-3-2 09h Set in POST flag
1-1-3-3 0Ah Initialize CPU registers
1-1-4-1 0Ch Initialize cache to initial POST values
1-1-4-3 0Eh Initialize I/O
1-2-1-1 10h Initialize Power Management
1-2-1-2 11h Load alternate registers with initial POST values
1-2-1-3 12h Jump to UserPatch0
1-2-2-1 14h Initialize keyboard controller
1-2-2-3 16h BIOS ROM checksum
1-2-3-1 18h 8254 timer initialization
1-2-3-3 1Ah 8237 DMA controller initialization
1-2-4-1 1Ch Reset Programmable Interrupt Controller
1-3-1-1 20h Test DRAM refresh
1-3-1-3 22h Test 8742 Keyboard Controller
1-3-2-1 24h Set ES segment register to 4 GB
1-3-3-1 28h Autosize DRAM
1-3-3-3 2Ah Clear 512K base RAM
1-3-4-1 2Ch Test 512 base address lines
1-3-4-3 2Eh Test 512K base memory
1-4-1-3 32h Test CPU bus-clock frequency
1-4-2-1 34h CMOS RAM read/write failure
1-4-2-4 37h Reinitialize the chipset
1-4-3-1 38h Shadow system BIOS ROM
1-4-3-2 39h Reinitialize the cache
1-4-3-3 3Ah Autosize cache
1-4-4-1 3Ch Configure advanced chipset registers
1-4-4-2 3Dh Load alternate registers with CMOS values
2-1-1-1 40h Set Initial CPU speed
2-1-1-3 42hs Initialize interrupt vector
2-1-2-1 44h Initialize BIOS interrupts
2-1-2-3 46h Check ROM copyright notice
2-1-2-4 47h Initialize manager for PCI Options ROMs
2-1-3-1 48h Check video configuration against CMOS
2-1-3-2 49h Initialize PCI bus and devices
2-1-3-3 4Ah Initialize all video adapters in system
2-1-4-1 4Ch Shadow video BIOS ROM
2-1-4-3 4Eh Display copyright notice
2-2-1-1 50h Display CPU type and speed
2-2-1-3 52h Test keyboard
2-2-2-1 54h Set key click if enabled
2-2-2-3 56h Enable keyboard
2-2-3-1 58h Test for unexpected interrupts
2-2-3-3 5Ah Display prompt "Press F2 to enter SETUP"
2-2-4-1 5Ch Test RAM between 512 and 640k
2-3-1-1 60h Test expanded memory
2-3-1-3 62h Test extended memory address lines
2-3-2-1 64h Jump to UserPatch1
2-3-2-3 66h Configure advanced cache registers
2-3-3-1 68h Enable external and CPU caches
2-3-3-2 69h Initialize SMI handler
2-3-3-3 6Ah Display external cache size
2-3-4-1 6Ch Display shadow message
2-3-4-3 6Eh Display non-disposable segments
2-4-1-1 70h Display error messages
2-4-1-3 72h Check for configuration errors
2-4-2-1 74h Test real-time clock
2-4-2-3 76h Check for keyboard errors
2-4-4-1 7Ch Set up hardware interrupts vectors
2-4-4-3 7Eh Test coprocessor if present
3-1-1-1 80h Disable onboard I/O ports
3-1-1-3 82h Detect and install external RS232 ports
3-1-2-1 84h Detect and install external parallel ports
3-1-2-3 86h Re-initialize onboard I/O ports
3-1-3-1 88h Initialize BIOS data area
3-1-3-3 8Ah Initialize extended BIOS data area
3-1-4-1 8Ch Initialize floppy controller
3-2-1-1 90h Initialize hard-disk controller
3-2-1-2 91h Initialize local-bus hard-disk controller
3-2-1-3 92h Jump to UserPatch2
3-2-2-1 94h Disable A20 address line
3-2-2-3 96h Clear huge ES segment register
3-2-3-1 98h Search for option ROMs
3-2-3-3 9Ah Shadow option ROMs
3-2-4-1 9Ch Set up Power Management
3-2-4-3 9Eh Enable hardware interrupts
3-3-1-1 A0h Set time of day
3-3-1-3 A2h Check key lock
3-3-3-1 A8h Erase F2 prompt
3-3-3-3 Aah Scan for F2 key stroke
3-3-4-1 AChP Enter SETUP
3-3-4-3 Aeh Clear in-POST flag
3-4-1-1 B0h Check for errors
3-4-1-3 B2h POST done--prepare to boot operating system
3-4-2-1 B4h One beep
3-4-2-3 B6h Check password (optional)
3-4-3-1 B8h Clear global descriptor table
3-4-4-1 BCh Clear parity checkers
3-4-4-3 Beh Clear screen (optional)
3-4-4-4 BFh Check virus and backup reminders
4-1-1-1 C0h Try to boot with INT 19
4-2-1-1 D0h Interrupt handler error
4-2-1-3 D2h Unknown interrupt error
4-2-2-1 D4h Pending interrupt error
4-2-2-3 D6h Initialize option ROM error
4-2-3-1 D8h Shutdown error
4-2-3-3 Dah Extended Block Move
4-2-4-1 DCh Shutdown error
4-2-4-3 Deh Keyboard Controller Failure
4-3-1-3 E2h Initialize the chipset
4-3-1-4 E3h Initialize refresh counter
4-3-2-1 E4h Check for Forced Flash
4-3-2-2 E5h Check HW status of ROM
4-3-2-3 E6h BIOS ROM is OK
4-3-2-4 E7h Do a complete RAM test
4-3-3-1 E8h Do OEM initialization
4-3-3-2 E9h Initialize interrupt controller
4-3-3-3 Eah Read in bootstrap code
4-3-3-4 Ebh Initialize all vectors
4-3-4-1 Ech Boot the Flash program
4-3-4-2 Edh Initialize the boot device
4-3-4-3 Eeh Boot code was read OK

AndyMyM

3 Posts

November 30th, 2013 02:00

I had tried two different types of memory that I know work, the memory tests don't fail on any dimm.

I guess I'll have to wait until something gets worse, I haven't had any further startup problems and the PC has run without fault once its booted into windows.

I'm used to error codes then being repeatable through diagnostics but this doesn't seem to show any issues when testing, thanks for the help and suggestions.

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