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April 14th, 2015 08:00

Brand new Dell Inspiron 3847 --No audio output

New Dell Inspiron 3847. Braand new right out of the box and no audio output--never had this problem on my HP's or IBM Machines.

Is there a specific driver download link?

4 Operator

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20.1K Posts

April 14th, 2015 13:00

Mike and headphone jack is in the front under a pop-up panel--well hidden IMO! Manual is here--

downloads.dell.com/.../inspiron-3847-desktop_Reference%20Guide_en-us.pdf  

Also more audio ports on the back. Light green is speaker out. Look under Views in the manual

11 Posts

April 14th, 2015 14:00

I know where the jacks are--bu  NO SOUND COMING OUT OF THE JACKS

Community Manager

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54.2K Posts

April 16th, 2015 07:00

* Restart
* Press F2
* Open Advanced
* Open Onboard Device Confugration
* Open Onboard Audio Controller
* Set to Enabled
* Press F10 to Save and Exit
* Once back into Windows, open the Device Manager
* Click the + by Sound, video and game controllers
* It should state Realtek Audio Codec controller. If it does, then the driver is installed correctly
* Close the Device Manager
* Right-click the Speaker icon on the taskbar
* Left-click Playback Devices
* Right-click Realtek audio
* Left-click Set as Default Device
* Re-test the rear green audio out jack using standard headphones

2 Posts

March 20th, 2016 14:00

I am having the same problem on a New Inspiron 3847 but have no external speakers. I cannot seem to find anything in the manual about an Internal Speaker or a pin out on the motherboard for an Internal Speaker. For my purposes, I will not have, need or want, external speakers.

Does the 3847 include an Internal Speaker or at least a MB pin out? 

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