This post is more than 5 years old

2 Intern

 • 

1.1K Posts

66411

February 28th, 2010 03:00

Can Fan failure cause Blue Screen with message

Mine Desk Top DXP061 [Dimension /XPS 410/9200]

How do I know if Fan working. I have opened the side of the computer.

Regards

10 Elder

 • 

45.2K Posts

March 2nd, 2010 10:00

Glad you got Vista installed and working again. Have you installed all the correct drivers for the chipset, video card, audio card, network card etc for Vista 64-bit? And did you install them in that order? (Be sure to select the correct OS at the top of the drivers page, before downloading any drivers!)

I still don't understand why you say you format the partitions on the hard drive and then delete them. That makes no sense to me. Why bother to format if you're going to delete them?

You can't run your system without an  add-in video card. There is no on-board video on the motherboard in this system.

Is it possible your Win 7 disk got damaged? Are there any scratches, dirt or fingerprints on it? If you have to clean it, use a soft lint-free cloth and gently wipe from the center hole toward the edges. Do not wipe in circles around the disk.

How that you have Vista 64-bit installed, maybe you can just do an in-place upgrade to Win 7 64 bit?

Ron

10 Elder

 • 

46K Posts

February 28th, 2010 11:00

snowshine

When the case/processor fan does not work, you usually receive a 'Alert! Previous Fan Failure. Strike the F1 key to continue, F2 to run the setup utility' error message, on start up.

You could also check while the case is open, by starting the system and after checking all the fans for functionality, switch it off, then close the case.

Bev.

 

2 Intern

 • 

1.1K Posts

February 28th, 2010 11:00

Hello Bev,

Thanks for that.

My computer is not allowing me to install my windows 7 x64 ultimate using retail disc. 

It starts installing and on the first boot throwing a Blue Screen.

I could see my Fans for the processor and for the Nvidia 7950 GX2 working.

Since this morning I have been trying [spent over 9 hours] to reinstall, re store image back up & all have failed.

I notice that on every time I try to start my computer, I see it ask me to either strike F1 key to continue F2 key to run the set up utility. These two prompts I have never noticed in my computer for the last 3years.

How could I test my video card function?

I have run the Memory check, & Hard Drive diagnostics and they did not report any fault.

I have 2x2Gb & 2x1GB RAM though the Dimension 9200 Dell support suggests maximum 4GB. I have been using 6GB for the last 4 months since my installing Windows 7 x64 ultimate [Retail] in Oct 2009

I am so helpless

Can you help with any suggestion?

Regards 

35 Posts

February 28th, 2010 14:00

Restart the computer, then press F12 to access the boot menu. Select 'Boot to Utility Partition' to boot your computer into Dell Diagnostics. Once in Dell Diagnostics, run all of the tests by selecting 'Extended Test'. This test can take a considerable amount of time to perform, especially if you have many hard disks attached to the computer. If you have already tested the hard disks, there is no need to test all of them again. If you have multiple hard disks, after observing the proper procedure for working inside your computer found in the service manual for your Dell, you can disconnect the SATA power (the larger of the two hard disk cables) from any drives you do not wish to test. When the tests are over, you can reconnect the power to these hard disks following the same servicing procedure for your Dell. Keep in mind that some of the tests require user interaction to determine if the desired output has been produced. If a failure is detected, please write down the failure code and continue with the tests. If desired, you can also confirm a failure by retesting it. You will need all of the relevant documentation from Dell to correctly diagnose certain inconsistencies in the video diagnostics test.

10 Elder

 • 

45.2K Posts

February 28th, 2010 17:00

Are you installing SATA drivers as part of the Windows installation?

You may have to change the SATA Operation mode in BIOS setup in order to do the Windows installation.

Ron

2 Intern

 • 

1.1K Posts

February 28th, 2010 23:00

Hi

Are you installing SATA drivers as part of the Windows installation?

No. On my first custom install of Windows7 I did not either. I do have 2 HD RAID 0. 

What should I change in my BIOS? 

Press F2 on booting and I go to setup utility and then.....?

Regards

 

2 Intern

 • 

1.1K Posts

February 28th, 2010 23:00

Restart the computer, then press F12 to access the boot menu. Select 'Boot to Utility Partition' to boot your computer into Dell Diagnostics.

 

Hi c.r.ward, 

When I press F12 and select *Boot to Utility Partition, I get the following message " Floppy diskette seek failure. Strike the F1 key to continue, F2 to run the setup utility. My computer never had a Floppy diskette!!

I have has XP MCE that came with this computer in 2007 the did clean install of the Vista x32 followed by Vista x64 and finally Windows 7 x64 ultimate. On all clean installation I deleted partitions and created single partition prior to do the custom installation. 

 

 

75 Posts

March 1st, 2010 04:00

If you have a (2) HDD RAID 0 configuration you will need to download the floppy configuration utility from Intel:

"Creates floppy disk for 32/64-bit OS with Intel® Matrix Storage Manager 8.9.0.1023 files - used to preinstall RAID driver (F6 during Windows* setup)."

You can use an external USB diskette drive to load the drivers for the RAID controller during the setup process when the F6 prompt is displayed.

2 Intern

 • 

1.1K Posts

March 1st, 2010 06:00

Hi 

If you have a (2) HDD RAID 0 configuration you will need to download the floppy configuration utility from Intel:

Do I need that during an Installation of of Windows7 x64 ? I

When I did my first installation I did not require to upload drivers during my custom install of the OS.

I do not have much computer knowledge and please excuse me if asking wrong questions. 

I am uncertain as to why I am not able to boot to Windows x64 ultimate disc and install the OS in my computer?

[Once in the past when I was installing Vista OS though I had it on a USB key of the IMSM driver it would not recognise at "load driver" stage]

Regards

 

10 Elder

 • 

45.2K Posts

March 1st, 2010 08:00

At some point you must have reset BIOS to factory defaults. The default BIOS setting for the floppy drive controller is ON (enabled) even if you don't have an internal floppy drive.

Reboot boot, press F2 to open BIOS setup. Look for the Diskette Drive option and set it fo OFF (disabled). Save the change and exit setup.

Ron

 

2 Intern

 • 

1.1K Posts

March 1st, 2010 09:00

Hi RoHe

At some point you must have reset BIOS to factory defaults. The default BIOS setting for the floppy drive controller is ON (enabled) even if you don't have an internal floppy drive.

 

Thank you for the above. I will check that out soon [I am at present doing the long extended test after booting to the system disc on this one and only computer of mine]

Do I need to slipstream the SATA drivers when I am doing Windows 7 x64 custom install? If so would it be possible for you to put me the link for a download. Do you feel that me getting this Blue Screen during an install has any connection with SATA  RAID 0?

Regards

 

 

2 Intern

 • 

1K Posts

March 1st, 2010 10:00

Hi Ron.

I do not know if you have been following the other thread that Snowshine has:

http://en.community.dell.com/forums/t/19324453.aspx

He has not mentioned here that when trying to reinstall W7 he got a BSOD with the following message:

""" STOP: 0x00000050 (0xFFFFF880D1241BC, 0x0000000000000000, 0xFFFFF880049B3A39, 0x0000000000000005

 

""" NVLadmkn.sys Address FFFFF880049B3A39 base at FFFFF88004881000, Datestamp 4a0c8387

Right now he is trying to do a extended hardware diagnostic with the CD Drivers & Utilities disk since the PC could not finished by itself.

I would appreciate any help with the error code.

Thank you.

 

10 Elder

 • 

45.2K Posts

March 1st, 2010 13:00

I've asked the Win 7 experts about having to manually load SATA drivers during Win 7 installation, or if the install disk loads them automatically.

iroc9555  - Had not seen the other thread. The error message lists nvladdmkn.sys as causing the STOP 50 error. That file seems to belong to an nvidia graphics driver. So is the driver being used actually compatible with Win 7 64-bit?

And that makes me wonder if  Snowshine has reformatted the hard drive and really is doing a clean install or not. If it's a clean install, it shouldn't even know about the nvidia driver until after Win 7 is running, detects the video hardware, and asks for the drivers. This error mesage is also frequently seen when upgrading from Vista to Win 7 without a clean install.  

Were all peripherals, except mouse, monitor, keyboard disconnected before the installation was started?

Ron

 

 

2 Intern

 • 

1K Posts

March 1st, 2010 14:00

Hi Ron.

Thank you for answering. I believe snowshine is using a retail W7 DVD and not a DeLL copy. Does it (SATA drivers) install for retail versions too?

He is still doing diagnostic to rule out any problems with hardware.

You are most than welcome to participate in the thread I mentioned above.

Thank you.

10 Elder

 • 

45.2K Posts

March 1st, 2010 14:00

Win 7 should load the SATA drivers by itself during the installation.

Ron

0 events found

No Events found!

Top