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November 23rd, 2008 09:00

Can't set desired screen resolution

I have a Dell Dimension 4550 with Windows XP and just bought a Dell SE 198 WFP flat screen monitor for it. I want to set my screen resolution to 1440 x 900, but my Display Settings dialog doesn't offer any choices higher than 1152 x 864.  I have installed the driver that came with the monitor, and also downloaded and installed the latest driver for the display adapter, which is a 32MB ATI Rage 128 Ultra. What can I try next?

650 Posts

November 24th, 2008 10:00

The Rage 128 class does not natively support 1440x900.  You will have to set a custom resolution in the ATI utility (I thinnk its CCC).  It still may not let you, i am not sure anyone would have re-written drivers for that res because a rage128 came out MANY years prior to Widescreen. I guess its possible the cards firmware may limit this too.  Personally I would spring a few dollars for a new card.

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16814129126

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3.7K Posts

November 23rd, 2008 15:00

Hi njwwarner, On the monitor there is 4 buttons, the last two are minus and plus. Try pressing the second button, that will bring up a menu. Use the plus to bring you down to factory reset. It will also tell you what your screen resolution is, if that fails phone Dell support.

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November 23rd, 2008 17:00

Yes, I've done that, and I can see that the monitor is displaying at 1152 x 864. I want to know if there is another driver I can install that will let me set my Display Settings to the optimum resolution, 1440 x 900. Or do I need to get a new graphics card?

5 Posts

November 23rd, 2008 23:00

Do you connect a "KVM switch" in between the monitor and your computer(s) ?

Rex 

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3.7K Posts

November 24th, 2008 02:00

Graphics card is ok, Its your monitor. Your graphics card works with your monitor, if your resolution is supposed to be, lets say, 1680 x 1050 like mine. Then your graphics card will display that, what is happening here is your monitor is set to display 1152 x 864 and your graphics card is working with your monitor.

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November 24th, 2008 05:00

what is happening here is your monitor is set to display 1152 x 864 and your graphics card is working with your monitor.

The "Factory Reset" choice in the monitor's menu keeps it at 1152 x 864. And the Settings screen of my Display Properties has a slider whose maximum setting is 1152 x 864. Is there another way to change it?

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November 24th, 2008 05:00

Do you connect a "KVM switch" in between the monitor and your computer(s) ?

No, I have one computer and one monitor. Would a KVM switch help? 

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3.7K Posts

November 24th, 2008 06:00

Hi njwarner, Then there is an fault with your monitor, because Dell says that monitor can give you a display of 1440 x 0900, see HERE.  The only thing that you can do now, is to give Dell Support a ring, and also check to see if they gave you the right monitor.

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