unistall all the software and drivers and go into device manager and unistall the ipod, will say unknown usb device. reboot and then install all the software from the ipod and reboot again then connect your ipod, be sure to leave the disc in the drive as it may need to acess the driver information
Thanks. I tried that several times. I still get a repeat message to reinstall the software and it is there and I have uninstalled rebooted, left the disk in, and the it will not recognize the software. It tells me to reinstall. I thought I was missing a step so I had another person repeat the whole process from scratch, it was still ano go. Thaks for the tip. I am really frustrated.
Thanks everyone for the info. Unfortunately none of it worked for me. However, I did notice something:
I have an external USB 100GB Maxtor Harddrive connected to my system. If I unplug this drive and then plug the ipod in, it seems to work fine. If I plug the connect the drive, and then try to connect the IPOD, I get the same 'unrecgonized' USB device message. So I guess I can either have the drive plugged in or the IPOD. The problem is that all of my music files are on the harddrive.
Is this a common problem? Does anyone have a fix for this? Do I need to add another card with additional USB / Firewire ports?
DELL-Donald K
2 Intern
•
4K Posts
0
October 2nd, 2006 05:00
maddie6
2 Posts
0
October 2nd, 2006 16:00
trextegra
25 Posts
0
October 2nd, 2006 18:00
maddie6
2 Posts
0
October 2nd, 2006 19:00
thomasd2006
2 Posts
0
October 2nd, 2006 21:00
Is this a common problem? Does anyone have a fix for this? Do I need to add another card with additional USB / Firewire ports?
DELL-Donald K
2 Intern
•
4K Posts
0
October 3rd, 2006 23:00