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15134

March 29th, 2016 13:00

Computer will not turn on!

we have not had any problems untl yesterday. it went to sleep, shut down and will not power up now. cord has blue light but computer no power.

6 Operator

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20.1K Posts

March 29th, 2016 18:00

Post the exact model Inspiron in the body of your post, not in the tags and edit the tags to remove your service tag. That is not allowed in this public forum. Tags in posts should include the subject(s) in the question to make it easier to find in Search, not your service tag.

Also include the age of the battery. That might be the problem since batteries wear out after 2-3 years.

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