This post is more than 5 years old
3 Posts
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4975
May 10th, 2012 08:00
Computer wont start
My desktop has been slow to start from sleep mode for a couple of weeks. When I would try to wake it up, you could see the screen and the mouse moving around, but none of the desktop icons could be pushed and the quick launch bar (which was in autohide mode) would not pop up.
Today it would not wake up at all. The screen lit up and mouse moved around, but nothing else would happen. I tried ctrl-alt-dlt and nothing. SI pushed the front power button (short push) and it turned off - and now wont turn back on. I tried plugging the machine and plugging it back in - nothing. I tried removing the battery on the motherboard and putting it back in - nothing.
Svc Info-
Svc Tag: <ADMIN NOTE: Service tag removed per privacy legal>
Exd Svc Code:<ADMIN NOTE: Exd Service code removed per privacy legal>
Mfg Date: 20110210
0 events found


jackpace
3 Posts
1
May 10th, 2012 12:00
I took every component out, cleaned the dust off and put it back in and tis working now. I'm guessing there a bad solder joint somewhere.
Mary G
6 Operator
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20.1K Posts
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May 10th, 2012 10:00
Edit your post and remove both tag numbers since that is not allowed. Change that info to your model name and operating system. That is crucial.
jackpace
3 Posts
0
May 10th, 2012 11:00
I don't see an option to edit the post, but its an Inspiron 580 running Windows 7
GSSG User
1 Rookie
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72 Posts
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May 11th, 2012 00:00