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January 7th, 2005 19:00
Cordless iTouch Keyboard stopped working...
I have changed batteries and they show full.
I have reconnected using the reset button. I have removed the device then restarted and found hardware was activated. I have updated the driver from Logitech....
Mouse has worked all along.
What else should I do?
Thank you, Kate
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BigBrother
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January 8th, 2005 01:00
kvstark,
I am making the assumption that the keyboard and mouse both worked before changing batteries. If so, follow this process. It seems a bit long, but try it.
1. Shut down your computer.
2. Remove the power cord from the back of the computer.
3. Remove the batteries from both the mouse and the keyboard. Leave the covers off.
4. Press and hold the connect button on the receiver box, the keyboard and the mouse for about 10 seconds each.
5. Be sure that the cables from the receiver box are secure in the back of the computer
6. Reconnect power to the computer and turn the computer on.
7. Install the batteries in the keyboard and the mouse within 60 seconds of powering up the computer. Be sure that the keyboard and mouse are within about 8 inches of the receiver box.
All should be well.
Steve
Message Edited by BigBrother on 01-07-2005 09:10 PM
brianjohnwatt
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January 8th, 2005 08:00
I assume the receiver box means the computer ?
BJW
BigBrother
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January 8th, 2005 13:00
kvstark
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January 8th, 2005 14:00
Steve, I tried what you suggested but to no avail.
Actually, the last thing I remember happening before the keyboard stopped working was that the word mute flickered on my monitor and there was a beeping sound. I restarted my computer then the keyboard ceased to function. THAT'S when I installed new batteries....
kate
BigBrother
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January 8th, 2005 17:00
kvstark,
Across the top of your keyboard are several gray rubber buttons. Just above the key is the mute button. Press it several times and see if it appears to be stuck. If you have a stuck key, it will usually lock up the keyboard. Try several of the other keys across the top and see if any of them are stuck.
Steve